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New Virtual EDU service launched

 February 18, 2024

This February sees the launch of our new Virtual EDU service and we are very excited. A virtual EDU is: 'where a institution outsources its educational development to a third party and that third party works in partnership to deliver a shared service.'

We believe for educational development to work, there needs to be a deep knowledge of the institution, its successes and pressures and its staff and students. As a business, we don’t guess, we ask, we learn and we then work in partnership to help meet the goals of the institution. If you choose to use our service, you’ll have access to our whole team and this is flexible to meet your requirements at a given part of the academic cycle. We have two approaches of working with clients and more information can be found below (drag the slider to see both options).


Integrated Solution - based on partnership recommending an initial 12 months
Flexible - delivering fixed term projects.


We use a five step approach for setting up, delivering and evaluating a virtual EDU and this is shown in the diagram below. Every client will have their own Dedicated EDU Manager who will work as the main point of contact and will be responsible for monitoring engagement and performance against the client’s requirements.

Circular diagram showing the five step model for running a virtual EDU.


We take a programme management approach to running a virtual EDU. All targets, budget and milestones are agreed in advance and so there are no surprises. Importantly, we are agile in our approach and if a change is required, a change control process is followed working with the client.


A core part of a virtual EDU’s success is the relationships it builds with the client and their team. The approach is adapted to meet the needs for the client. We use a client’s core institutional documentation to ensure we are on message and brand. Depending on the client’s requirements, our team may be given institutional specific email addresses and work completely within their digital infrastructure. All data is retained by the client and anything we create on their behalf is licensed indefinitely for their use.


If you would like to know more about this, please contact us!

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